Bay Apartments, Premium Self Cater Accommodation in Swansea


The contract of hire shall be between the Hirer (and all members of their party) and the Property Owner(s) and subject to the Conditions of Hire. Bay Apartments, a trading name of Bay Estate Agents Ltd (hereby referred to as We), and act only as agents for the Property Owner(s) and are not principals. The contract of hire is not effective until payment has been received and written confirmation of the booking is dispatched to the Hirer. Bay Apartments has the responsibility of administering your booking. At all times we act as an agent working under the direction and control of the Property Owner. The everyday management of the property is undertaken on the Property Owner’s behalf and under their direction. Therefore, we will accept no responsibility for any problems that may arise from the property and all legal responsibility will remain with the Property Owner(s). We reserve the right to amend prices without notice. All property information that is displayed on our website or in our brochure is given in good faith and has been approved by the Property Owner(s). Although we take all reasonable steps to ensure the descriptions and our records are accurate, we rely on the Property Owner(s) to inform us of any changes or updates as and when they occur. Bay Apartments will accept no responsibility for any inaccuracy in the advert.


For bookings made within 56 days of arrival, the full balance is required. For bookings made more than 56 days prior to arrival, a deposit of 50% of the total rental is required. Until this deposit is received any reservation made is provisional and may be varied or cancelled without notice.


The balance of the rental falls due 56 days before your arrival date. No reminder is issued. We reserve the right to re-let the property if no payment is received by that date. Each reservation is subject to a booking fee of £24.


Where applicable this is included in the rental prices and administration fees quoted.


The property will be available to you and named party members on the booking form and shall be used solely for the purpose of a holiday within the meaning of Section 9 of The Rent Act, 1977. Bookings will not be accepted from persons under the age of 18. We reserve the right to refuse bookings solely at our discretion.


In no circumstance may the period booked be exceeded, unless prior written permission has been given by Bay Apartments with the permission of the owner. You will be liable for all additional charges in respect of such an extension, which may include damages, should a failure to vacate disrupt an incoming booking.


A refundable damage deposit of £200 is payable for the first week of the booking and £50 for each additional week. A damage deposit of up to a maximum of £500 may be required on some properties. This will be stated at the time of booking and is taken by credit or debit card one week before the booking commences. Please note that credit cards will incur a surcharge of 2.5%. Providing the property has been left in accordance with our conditions of hire, the damage deposit will be returned in full as soon as we have confirmation from the housekeeper / owner that the property has been left in an appropriate condition. Damage deposits are returned by bank transfer or to the debit or credit card used for initial payment. Credit card surcharges apply for the return of a damage deposit by card.


The main condition of acceptance of any booking is that good care is taken of the property. All damages and breakages are the legal responsibility of the Hirer, and should be notified to the Property Owner(s) or Bay Apartments prior your departure date. The cost of damage, breakages and costs incurred as a result of excessive utility charges or breach of the Conditions of Hire shall be payable on request and/or as a deduction from the damage deposit. Bay Apartments reserve the right to refuse future bookings if it is deemed that a property has been mistreated by the visitor. 9. APARTMENTS These are always leasehold and the Property Owner(s) is legally bound to observe covenants within the head lease of the buildings. Such covenants may refer to; parking in communal areas, refuse collection, noise, and pets. These covenants will also bind you as an occupier. Full details will be available in the property. The Hirer should be considerate of other residents at all times and not to do anything that may cause nuisance. 10. OCCUPANCY The maximum number of people (excluding babies 0-2 years) to be accommodated is displayed clearly on every property description. This may not be exceeded; nor shall the Hirer part with possession of the property or sub-let or share it, except with members of the party shown on the booking form. Bay Apartments reserve the right to refuse entry to a property if the maximum number is exceeded or make a charge for each additional guest. 11. PROPERTY PARTICULARS Bay Apartments take every care to ensure the accuracy of the property descriptions. All information is given in good faith and is believed to be correct at the time of publication. However, Bay Apartments cannot be held responsible for changes beyond their control which may become known after publication. Further, Bay Apartments cannot accept liability for happenings outside its reasonable control such as; breakdown of domestic appliances, plumbing, wiring, sudden temporary invasion of pests, damage resulting from exceptional weather conditions or owner’s negligence resulting in loss, injury or accident. 12. AVAILABILITY In the event that the property becomes unavailable on the dates reserved due to circumstances beyond their control, Bay Apartments make every endeavor to find an alternative property. If the alternative is unacceptable to the Hirer then Bay Apartments will refund all monies paid with the provision that the Hirer will have no further claim against the Property Owner(s) or Bay Apartments. The Hirer is advised to take out travel insurance to cover this eventuality. 13. COMPLAINTS PROCEDURE If the hirer is not satisfied with the accommodation provided, they should contact the Property Owner(s) or Bay Apartments immediately upon their arrival. Bay Apartments shall take every step to ensure that complaints are dealt with swiftly. We ask you to confirm all complaints in writing. Bay Apartments will not respond to any complaints received after the reservation has ended unless we are previously aware of the issue. 14. CANCELLATION As holiday accommodation is booked in advance, if cancelled it is difficult to re-let, especially in the event of short notice cancellation. Bay Apartments must be notified of a cancellation in writing. The Hirer is liable for all monies due should a cancellation arise within 56 days of the reservation start date. If written cancellation is received over 56 days prior to the reservation start date then the initial deposit is forfeit along with the booking fee. In the event that we are able to re-let the property on your behalf, we will return your rental payment in full, including initial deposit, less an administration charge of 15% and the booking fee. The Hirer is advised to take out the necessary cancellation insurance in order to safeguard the total cost of the holiday. 15. PAYMENT Please note that there is a 2.5% charge for credit card payments. There is no surcharge for debit card payments. Cheques are accepted on a discretionary basis and are subject to a £24 administration fee should there be insufficient funds for the cheque to clear and it is returned or refused for any reason. 16. AMENITIES The Hirer agrees that the use of the property and all amenities provided is entirely at their risk. Neither Bay Apartments nor the Property Owner(s) have any liability to you or any of the holiday party for any personal injury, illness, loss or damage to your property howsoever caused, nor for the loss or theft of any property or money during your stay. However, Bay Apartments do not seek to exclude or limit liability for the negligence of our servants or agents.

Download Our

Mailing List

Sign Up
My husband and I have been clients of Bay Apartments for the last five years. During this time we have been delighted with the glorious apartments with their superb Marina locations, comfort and cleanliness..

Mrs M Thomas

Explore Swansea and the Beautiful Gower Coast

Swansea has so much to offer! With some of the best locations for walking, cycling, water sports and golf in Wales, Bay Apartments can offer an ideal base to get ready to explore. Our apartments are within easy reach of the bustling city of Swansea, home to Wales' Premier League football team, Swansea City FC.